Privacy Policy for Kelard

Effective Date: January 5, 2026

Kelard ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Kelard mobile application (the "App"). By using the App, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number (when you create an account or contact support)
  • Shipping and billing details for orders

b. Usage Information

  • App interactions, pages viewed, and features used
  • Device information such as operating system, app version, and device identifiers

c. Media and Camera Access

The App may request access to:

  • Camera: To upload product images, profile photos, or scan relevant information
  • Media Files (Images, Videos, Audio): To allow you to upload content from your device

Kelard does not access your media files without your explicit action or permission.

2. Permissions Used

Kelard uses the following Android permissions:

  • INTERNET – To connect to our servers and provide online services
  • ACCESS_NETWORK_STATE – To check network availability
  • CAMERA – For capturing images or scanning when required by app features
  • READ_EXTERNAL_STORAGE / WRITE_EXTERNAL_STORAGE – For selecting and saving files (older Android versions)
  • READ_MEDIA_IMAGES – To access images you choose to upload
  • READ_MEDIA_VIDEO – To access videos you choose to upload
  • READ_MEDIA_AUDIO – To access audio files if required by specific features

These permissions are used strictly to provide core app functionality and improve user experience.

3. Use of Artificial Intelligence (AI)

Kelard uses on-device AI models powered by TensorFlow Lite (TFLite) to enhance your shopping experience. These AI features may include:

  • Personalized product recommendations
  • Smart search and categorization
  • Image or content analysis (processed locally on your device where possible)

Important:

  • AI processing is designed to respect user privacy
  • No sensitive personal data is sold or shared for AI training without consent
  • Some AI features may run entirely on your device

4. How We Use Your Information

We use collected information to:

  • Provide and improve app features
  • Process orders and transactions
  • Deliver personalized shopping experiences
  • Communicate updates, offers, or support responses
  • Ensure security and prevent fraud

5. Data Sharing and Disclosure

Kelard does not sell your personal data.

We may share data only:

  • With trusted service providers (payment processors, hosting services) strictly for app functionality
  • When required by law or legal process
  • To protect the rights, safety, and security of users and the platform

6. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Meet legal and accounting obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for certain data processing
  • Opt out of non-essential communications

Requests can be made through the app or by contacting us.

9. Children's Privacy

Kelard is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

10. Third-Party Services

The App may include links or integrations with third-party services. We are not responsible for the privacy practices of those services. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and updated with a new effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Kelard Support
Website: https://kelard.shop

By using the Kelard app, you acknowledge that you have read and understood this Privacy Policy.

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